Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WatchesExtreme (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you very cool
Delivery 3 weeks. The watch looks stylish, just like in the photo. Pleasantly heavy, as expected by the men's watch. We 've been testing for a week. The store as a gift put a cute bracelet. Thank you.
I recommend to the store...
Delivery to peter 20 days, track tracked. Came in a box on the pillow. Watch cool look good! Self working. The bracelet on the watch had to reduce a little though the hand and a little buy for the second time the first took as a gift. Special thanks to the store for the gift, the bracelet is stylish!!!!!
Today arrived very well packed and looks like on the Picture Automatic watch. Of the Quality I would say I let me surprise
Very beautiful Excel recommend
Watch cool! Packed well. From the store the gift was still a leather bracelet. Nice. Great seller! I recommend!
It's very nice and looks quality, it has to be noted that it is automatic and if you leave it long without putting it on it it stops, like this and i like it all.
Delivery to latvia 12 days. The clock is cool, mechanical. The store put the bracelet as a gift. Super!! Thank you.
The watch came for 19 days, the watch did not take for itself. For a peculiar taste
good store and best store and fast shipping tnk
Very like it
Order made 21.08, came to the post office 02. 09. i did not even expect that so quickly, thanks to the store!!! packed everything in a bag of puffy. the box did not even crumple, the dial was also packed in a bag of puffy, a strap in a film. such watches are not ashamed to give. i took my son for the sixteenth anniversary, i was very pleased!!! take not regret!!!
Hours ahuen .... they look generally nishtyak .... but the link should be removed and the handle is not small ..... while working perfectly... came a little less than a month... the track was tracked all the way ....
The clock came quickly work beautiful. the mail tried to damage them but did not work, the box is crumpled.
I get well-wrapped and protected they look well-functioning and good to calida, let us wait with the use to see that such, thanks to the store good product and arrive in the stipulated time.
Fast delivery to novgorod region in 15 days. The clock is cool beautiful, heavy. The store well done the goods focused on 5 ++++. thank you very much, successful trade.
The goods have been received and God reward you
Excellent watch. Very impressed with both product and service with this watch
Compared to its price I see it is wonderful and has reached me in a wonderful packaging and well controlled and without any damage my only problem was in the delay in receipt where it took a long time I do not know the reason for the delay except that the store told me that it was because of logistics
Very good quality and best performance is a lovely watch